This option will help consumers as the current practice of issuing vouchers compels them to use Ola’s services again, even if ...

The CCPA found that Ola's refund policy violated consumer rights by offering only coupons for future rides instead of giving ...

The key categories of complaints include – higher fares charged from consumers than what was shown at the time of booking the ...

The body said that whenever a customer raised a grievance in the Ola app as part of its ‘no questions asked’ refund policy, ...

The Central Consumer Protection Authority (CCPA) has directed Ola to implement consumer-friendly changes, including offering ...

India's Central Consumer Protection Authority has issued notice to Ola Electric & Ola Cabs, accusing the company of violating consumer rights ...

Kunal Kamra criticised Ola Electric CEO Bhavish Aggarwal for failing to address customer grievances and refund issues. The ...

Ola has been instructed to provide consumers with a bill, receipt, or invoice for all auto rides booked through its platform, ...

Bhavish Aggarwal, the co-founder and CEO of Ola, is a visionary entrepreneur whose journey from an ordinary startup founder ...

The Central Consumer Protection Authority (CCPA) has instructed Ola Cabs to implement a consumer-friendly mechanism allowing ...

Krutrim AI, Ola's AI venture, faces a significant leadership change as its business head Ravi Jain resigns. Jain, who joined ...

In a significant development for the Bengaluru-based artificial intelligence startup Krutrim AI, business head Ravi Jain has ...