MUMBAI: Stating that customer complaints reaching the RBI Ombudsman have soared by 50% annually in the past two years to ...

The Reserve Bank of India's central board reviewed the global and domestic economic landscape and approved the budget for ...

Malhotra stressed the importance of maintaining high standards for customer service. India’s top central banker told leaders ...

RBI Governor Sanjay Malhotra urged urban cooperative banks (UCBs) to strengthen resilience against IT and cyber risks during ...

India's central bank-regulated entities can leverage artificial intelligence internal controls to address consumer complaints ...

RBI Governor Sanjay Malhotra met select urban cooperative banks' Chairmen, Managing Directors and Chief Executive Officers in ...

"In this age of competition, we will not survive long if we do not provide quality service to our consumers," Malhotra said ...

The RBI governor's observation assumes significance in light of the RBI's restrictions, including curbs on deposit ...

Reserve Bank Governor Sanjay Malhotra urged urban cooperative banks to enhance their operational resilience against IT and ...

The central board of the Reserve Bank of India (RBI) reviewed the global and domestic economic landscape and approved the ...

RBI Governor Sanjay Malhotra advises urban cooperative banks to boost depositor trust, enhance customer service, and ensure ...