Microsoft is launching artificial intelligence-driven “autonomous agents” for its Copilot software, the company said Monday, in a move seemingly made to push Salesforce on customer management software.

Acknowledging that artificial intelligence requires a specific and advanced skillset, Microsoft declared any company can become an AI-first company with agents helping plug the gaps where companies are struggling with ongoing talent shortages to help them remain unique – a competitive advantage that they should not lose.

Microsoft envisions AI agents taking on responsibilities across the workplace more than ever before. It's releasing 10 fine-tuned agents as well as the ability to create your own.