How Yelp reviewed competing LLMs for correctness, relevance and tone to develop its user-friendly AI assistant
Yelp found that when it first launched a GPT-4o-powered AI chatbot, usage rates dropped. But training it to sound like a human changed that.
The Topeka Capital-Journal1mon
No Topeka restaurants made Yelp’s ‘100 best’ list. These 5 deserved a bite
The top-ranked restaurant on Yelp's national list is Holbox, a casual Mexican restaurant in Los Angeles. The crowd-sourcing review website Yelp showed no love for Kansas the day before Valentine's ...