Major appliances are a big purchase for most people, and buyers want them to last. Consumer Reports’ surveys have found that, from refrigerators to laundry machines, our members rank reliability ...

It's happened again. The silk blouse you bought at the 50%-off sale and dropped at Speed Clean last Thursday came back resembling a surrender flag from the Spanish American War. You're fuming ...

OTHERS HAVE TIME LIMITS AND RESTOCKING FEES. AS BEN SIMMONEAU SHOWS, US CONSUMER REPORTS DID THE RESEARCH. SO YOU KNOW THE RULES BEFORE YOU GET TO THE STORE. IF YOU GOT A GIFT THAT’S THE WRONG ...